IT for law firms
IT Support for Law Firms in Los Angeles
When the network is down, filings wait and client work stops. We provide IT support for law firms, with a technician you can call, not a ticket queue.
Encryption, networks, infrastructure, and security. Remote first. On-site at the firm when that is what it takes.
- Serving Los Angeles law firms
- Business IT since 1998
- Remote first, on-site when needed
Confidentiality
Client confidentiality and firm data security
Attorneys have a duty to protect client information. We build the technical side of that duty: access controls, encrypted email and storage paths, secure remote access, MFA on Microsoft 365, and networks that keep matter data off an open path.
Protecting attorney-client privilege
- Technical controls that support attorney-client confidentiality
- Encrypted backups and restore planning
- Network, Microsoft 365, and workstation support for the firm
This is technical IT guidance, not legal advice.
Practice and office software we support
We keep the IT under the software working, so the firm can use the tools it already chose.
- Clio
- MyCase
- PracticePanther
- Smokeball
- NetDocuments
- iManage
- Worldox
- Microsoft 365
- Adobe Acrobat
- Tabs3 / PracticeMaster
- QuickBooks
What we handle for firms
Paperless scanning
Desktop and network scanners feeding secure shares or the firm’s document system.
Multi-screen desks
Dual-screen and multi-monitor setups for attorneys and staff.
Secure remote access
Remote access with MFA on a path the firm controls, not a consumer tool someone installed years ago.
E-discovery & documents
Workstations, servers, and cloud paths that move large document sets reliably.
Backups & ransomware
Encrypted backups and tested restores, so a ransomware event is a recovery job, not a scramble.
Microsoft 365 security
MFA, access, Outlook, Teams, SharePoint, and OneDrive.
How we work with firms
- We look at the officeNetwork, backups, Microsoft 365, and how the office runs.
- We put the structure inSecurity, encryption, and a restore path.
- You call or text a technicianRemote first, on-site at the firm when needed.
Client story
When the whole office goes down
We treat it as a business event. When every computer at one client’s office went dark, we isolated the failure and restored the working environment.
IT support for law firms, built around your duties
Good IT support for law firms starts with the rules attorneys already live by. Confidentiality, competence, and client communication now run through email, the cloud, and practice software. We set up the systems so those duties are easier to meet every day.
What’s included
Here is what IT support for law firms covers with us:
- Access by matter, so ethical walls are enforced by the system, not a memo
- MFA on Microsoft 365, remote access, and practice software
- Encrypted laptops, email paths, and backups
- Restore tests before filing deadlines, not after a crash
- Secure remote access for attorneys at court or at home
- Notes on your controls for client security questionnaires and insurance forms
- A breach plan: who to call, what to unplug, what to preserve
How we start
- A call with a technician about how the firm works
- A walk-through of the network, Microsoft 365, backups, and practice software
- A plain-English list of gaps, most urgent first
- We fix what matters most before the next big filing
The rules behind the setup
In California, the comment to Rule 1.1 of the Rules of Professional Conduct says competence includes the benefits and risks of relevant technology. Business and Professions Code section 6068(e) adds the duty to keep client secrets. Good IT support for law firms turns those duties into working controls. This is an IT view, not legal advice.
AI tools and client data
Many firms now test AI drafting and research tools. Before anyone pastes client material into one, check where the data goes. ABA Formal Opinion 512 covers generative AI and a lawyer’s duties. We help control which tools staff can reach and with which accounts.
Practice software: what we actually maintain
Clio, MyCase, and PracticePanther are cloud platforms, so most of our work is around them: single sign-on or MFA on every account, the Outlook and Word add-ins that file email and documents to matters, scanners that send straight to the right folder, and browsers kept current so the apps keep working. When someone leaves the firm, their access to the practice platform goes the same day as their email.
NetDocuments and iManage firms rely on desktop integrations such as ndOffice that tie Word and Outlook to the document system. Those break after Office updates more often than anyone likes. Firms still running Worldox or Tabs3 on a local server need that server patched, backed up, and restore-tested like any other critical system. Trust accounting in QuickBooks or the practice platform needs tight access and MFA, because that is where the money is. See our Clio, MyCase, and NetDocuments support page for the details.
Wire fraud and trust account transfers
Business email compromise is one of the most damaging scams aimed at firms like yours. The FBI’s Internet Crime Complaint Center logged 24,768 business email compromise complaints in 2025, with reported losses over $3 billion. The pattern is familiar: a real-looking email, often from a hacked account, changes the wiring instructions for a settlement or escrow payment.
- MFA on every mailbox, with alerts on suspicious sign-ins and new forwarding rules
- Email tagging for outside senders and look-alike domains
- A written call-back rule: payment changes are confirmed by phone, using a number already on file
- Separate admin accounts so a phished attorney login cannot change security settings
Our law firm backup and wire-fraud checklist turns this into a short review, and law firm backup and ransomware recovery covers the restore side.
Remote appearances and the courtroom laptop
Los Angeles Superior Court runs remote appearances through LACourtConnect, which uses Microsoft Teams for the video session. The court expects remote participants to appear from a quiet place, not a moving vehicle. A frozen camera or a laptop that starts updating at 8:29 is a bad look. We set up attorney laptops with a tested camera and headset, updates scheduled outside court hours, and a wired connection in the office where the hearing will run.
What we do on-site at a law office
- Scanner and copier setup that files to the right matter
- Multi-monitor desks for attorneys and paralegals
- Conference room video for depositions and client calls
- Closet cleanup, firewall replacement, and WiFi with WPA2 and WPA3 security
- Office moves with the file server and phones live on day one
FAQ
Do you work with small firms and growing practices?
Yes. We work with firms that need a technician they can call, including practices that have grown from a handful of attorneys to a full floor.
Do you come on-site?
Yes. Remote first. On-site when the firm needs hands.
Is this a ticket queue?
No. You call or text and reach a technician.
What should IT support for law firms include?
Access control, MFA, encryption, tested backups, secure remote access, and a technician who answers. Add help with security questionnaires and a written plan for a breach.
Can you help with client security questionnaires?
Yes. We document the technical controls in place, so your answers match how the office runs. The firm signs off on the answers.
Is this legal or ethics advice?
No. We handle the IT side of the firm’s duties. Ask ethics counsel or the State Bar what the rules require of you.
Do you support Clio, MyCase, and PracticePanther?
Yes. We support the IT around them: sign-in and MFA, Outlook and Word add-ins, scanners, and browsers. The software vendor handles issues inside their platform.
Can you help attorneys appear remotely through LACourtConnect?
Yes. We set up and test the laptop, camera, headset, and connection. Court procedures are up to the court and your staff.
How do we stop wire-fraud emails?
MFA, email filtering, alerts on mailbox rule changes, and a call-back rule for any change in payment instructions.
Do you support NetDocuments, iManage, or Worldox?
Yes. We keep the desktop integrations working after updates and maintain any on-premise servers, with tested backups.
More for law firms
15-point law firm IT risk checklist
Walk the technical basics against your office.
Clio, MyCase, and NetDocuments support
Keep the IT under your practice software working.
Microsoft 365 security for law firms
MFA, access, and hardening for client communication.
Law firm backups and ransomware recovery
Encrypted backups and tested restores.
IT support for solo and small law firms
For practices with 2–25 attorneys.
Law office moves, cabling, and cameras
Open the new space with a working floor.
IT support for Mac-based law offices
Mac and mixed environments.
Cyber insurance readiness for law firms
Technical controls insurers ask about.
Schedule a law firm IT security audit
A focused review of your network, users, Microsoft 365, backups, and the technical safeguards that support confidential work.
Prefer a checklist first? Get the 15-point law firm IT checklist.
Prefer to reach us directly? Call or text our office or email our team.
On-site and remote IT since 1998.